Privacy Policy

1. Introduction

Serena Roller Blends (“we” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit https://serenerollerblends.com (the “Website”) and purchase our Aromatherapy Rollerballs. By using our Website and providing us with your personal data, you agree to the terms of this Privacy Policy.

2. Data Collection

We collect various types of information when you visit our Website, including:

  • Personal Information: such as your name, email address, shipping address, and billing information when you make a purchase.
  • Device Information: such as your IP address, browser type, and operating system used to access our Website.
  • Usage Information: including information about your interactions with our Website, such as the pages visited and the actions taken.

3. Data Usage

We use the collected information for the following purposes:

  • To process and fulfill your orders for Aromatherapy Rollerballs.
  • To communicate with you regarding your orders, inquiries, and updates about our products.
  • To improve and personalize your experience on our Website.
  • To analyze trends and gather statistical information for marketing and business purposes.
  • To comply with legal obligations and protect our rights.

4. Data Sharing

We may share your personal information with trusted third parties, including:

  • Payment processors: to facilitate secure transactions.
  • Shipping carriers: to deliver your orders.
  • Service providers: to assist us with website operations and marketing efforts.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Users’ Rights

You have certain rights regarding your personal data, including:

  • Right to access: You can request access to the personal information we hold about you.
  • Right to rectification: You can update or correct your personal information if it is inaccurate or incomplete.
  • Right to erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
  • Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise your rights or if you have any questions or concerns about your privacy, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage of our Website. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically, and any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Serena Roller Blends Paseo del Nogal #3, Paseos del Bosque, Queretaro, Mexico. Email: [email protected]

This Privacy Policy is effective as of the date mentioned above.